Returns
We thank you for your support and are sorry things didn’t work out! Please see below for our return policy.
- Return Policy:
- All purchases have 14 days from delivery date to return for store credit only. Once the 14 days have past, we cannot offer you an exchange.
- Returns must be received in new condition: unworn, unwashed and with its original tags and packaging.
- Once your returns have been inspected and processed, you will receive an e-gift card sent via email.
- All SALE items are FINAL sale and cannot be exchanged.
- We do not provide pre-paid return labels; all shipping fees must be paid by the customer.
- For any damaged, defected or incorrect items, please report it within 3 days of delivery. Please email support@shopdylis.com and include a photo, description of the issue and your order number.