- Please make sure your address is correct and fully entered to ensure your package is properly delivered. If you realize that you have entered your shipping address incorrectly, please email email@example.com immediately. We do not take responsibility for incorrect information.
- If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. DYLIS does not hold responsibility for package that state delivered.
- Orders will be processed in the order they are received. Your orders will be processed within 2-4 business days (Monday – Friday). When your order has been shipped, you will receive an email with tracking information. Ship time for U.S. orders are 3-5 business days depending on your location and the efficiency of your local postal office.
- Shipping fees are non-refundable.
- Unfortunately we are not shipping internationally at this time.